Wilverisari - Expert window cleaning in Malaysia

Acceptance of Terms

Your use of our window cleaning services and website confirms your acceptance of these Terms and Conditions. If you disagree, you should refrain from using our site or making service bookings. Please read carefully before engaging further.

Definitions

The following terms clarify our service agreement.

“Company” means Wilverisari, the window cleaning service provider referenced throughout this document.

“Client” refers to the individual or entity booking or receiving window cleaning services.

“Service” includes all window cleaning, related support, and customer care provided under our brand.

“Website” means www.wilverisari.sbs, the official portal for our company and services.

Guidelines for Use

Service must only be used for lawful purposes, and users must provide accurate information when booking. Misuse or fraudulent data may result in service refusal.

Eligibility

Our window cleaning services are offered for individuals 18 years or older, or those acting on behalf of a legal entity with authority.

Proof of authority or identification may be requested where necessary.

User Responsibilities

You are responsible for your account information and honest communication with us.

Keep booking information up to date and notify us of any changes promptly.

Ensure your property is accessible and secured for scheduled cleaning appointments.

Report any service issues or safety concerns immediately, so we can address them directly.

Respect company staff and resources while services are in progress at your property.

Prohibited Uses

Unauthorized or malicious activities are strictly prohibited.

Do not attempt to impersonate others or submit false information.

Do not use our site or services for commercial solicitation or advertising to others.

Do not interfere with our website’s operation, security, or attempt to breach its technology.

Do not resell our cleaning services as your own without written permission.

Do not attempt to access data or areas not intended for your use as a client.

Intellectual Property Rights

All content, logos, and materials remain the property of Wilverisari. Usage, copying, or distribution of our materials without prior consent is not permitted, except as allowed by law or these Terms.

User Content

Information or feedback you provide may be used to improve our services but will remain confidential.

User Content and Rights

By submitting content to us, you grant us permission to use that information to provide or improve services, always within legal and ethical guidelines.

Privacy and Protection

We safeguard your personal information in accordance with our Privacy Policy, which you can access any time. For more information on privacy, please review the linked policy.

Privacy Policy

Disclaimer of Warranties

Our window cleaning services are delivered with expertise and professionalism, but certain aspects may be subject to uncontrollable variables.

No Guarantees Provided

We strive for the best service but cannot guarantee specific outcomes, timing, or uninterrupted access due to conditions beyond our control. Results may vary.

Limitation of Liability

Our liability is limited to the fullest extent under Malaysian law. We do not accept responsibility for indirect, incidental, or consequential damages that may occur.

Indemnification

Clients agree to indemnify Wilverisari, its team, and partners against claims arising from misuse, violation of these terms, or unlawful activity during engagement.

Dispute Resolution and Governing Law

We aim to resolve disputes constructively through mutual communication or professional mediation if required.

Arbitration

If disputes cannot be settled directly, arbitration may be pursued in accordance with Malaysian law. Decisions are binding where legally permitted.

Arbitration does not restrict your statutory rights as a consumer in Malaysia.

Online Dispute Resolution

Where appropriate, clients may use online dispute resolution mechanisms to seek fair resolution.

Visit our disclaimer page for details

Severability

If any provision is held invalid, the remainder of these terms remain in full effect.

Entire Agreement Statement

This document sets forth our complete agreement with clients, replacing prior versions or understandings.

Applicable Law in Malaysia

These terms are governed by the laws of Malaysia and interpreted accordingly.

Termination

Wilverisari reserves the right to terminate services if terms are breached, providing notice as required by law.

Modification

We may revise these terms at any time. Continued use of site or services indicates your acceptance of the most recent version.

Contact for Terms and Concerns

Get in touch with us for questions about these terms, your rights, or our services.

Email: content@wilverisari.sbs

Phone: +6016-434 9501

Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia

Terms and Conditions for Services